Sima Rutherford

5 December, 2016

Dear Tony, and the whole team, just a quick note to say Many Thanks for repairing my car, and putting some white paint on the little scratch in the front bumper. That was so kind of you. It was nice to be back to your friendly, punctual and efficient garage again. Much appreciated. P.S. Hope… continue reading


27 October, 2016

Good afternoon Louise & Tony, I very much wanted to pass this e-mail of praise to you for job well done for one of our Customers, JCT600. You have certainly made a very good impression with JCT600 who seldom take the time to send this type of message. Thank you for a good service for… continue reading


17 October, 2016

I just popped in to ask for help with my car in the lodge lane car park. Thank you so much for giving me a jump start, little problem for you guys but was major for an amateur like me! Was sorted in 2 minutes… much appreciated and will spread the word of the great… continue reading

CARL FOAKES – Maintenance Controller, JCT600 Vehicle Leasing Solutions Ltd          

7 October, 2016

People are always quick to criticise garages for poor service or dubious practices, so it was a breath of fresh air to receive exemplary help from your good selves, when not a lot of help was forthcoming from a nearby Audi dealership. A big thank you to Louise (sorry I didn’t get your surname) who… continue reading


23 June, 2014

I would like to thank the Charmrace Team for keeping my car going just like the Flying Eye. Now I can zip round the Capital knowing my car is in safe hands


18 April, 2014

I am writing to express my sheer delight for the help and assistance you have given me, not just over the past few months but the last ten years I have been coming to you. From the days of bringing my fleet cars, the regular servicing, the MOT and maintenance, I have to thank you… continue reading


4 March, 2014

Dear Tony, Just a note to say how helpful you were today. I have never experienced such good customer service whilst having to sort out my numerous problems with my car. I can see why you are such a successful businessman- you truly give the customer a personal touch. I may pop in for apple… continue reading


16 January, 2014

Thank you very much for helping me out and fixing my brake lights, even though you were so obviously busy you took the trouble to help me without accepting payment. Since then you service and MOT my car yearly and the reason for this is obvious, you are all dedicated to helping people out. A… continue reading


12 January, 2014

I would like to express my gratitude for your generosity for supplying me with a courtesy car whilst my vehicle was off the road for nearly a month. I hope I have enhanced your good name by mentioning your hospitality to new and existing customers. I and all my family look forward to many more… continue reading


3 December, 2013

My good wife Kathy discovered Charmrace may years ago after a disappointing experience with a so called reputable BMW dealership. Since then we have been in good hands with cars we have bought from Charmrace, along with the servicing, warrantees and good honest reliability. My advice – simple! Call Tony if you need any help… continue reading